talwar.pankaj1@gmail.com +91 8287883005, 9810790063
Best IVF Specialist Doctor in Delhi, Gurugram

PATIENT PRIVACY STATEMENT AND POLICY

Artech founded by Dr. Col (Prof) Pankaj Talwar,VSM,MD, Phd and their subsidiaries (I-ceat, I-HOMaa, and I-consult with their affiliates (from time to time) operate Fertility clinics and IVF Training Centre, that provide in-vitro fertilization related services under the brand name of Dr. COl. (Prof)Pankaj Talwar (“we” / “us” / “our”). [We provide fertility and in-vitro fertilization related, treatment and assistance to individuals (collectively, the “Services”)]. When you avail any of the Services, it is necessary for us to collect information from you to enable us to provide the Services effectively.

In this Patient Privacy Statement and Policy (“Privacy Policy”), references to “you” and “your” means the person availing of the Services and will also include any relative, guardian, caretaker or authorized representative (“Authorised Representative”) acting on your behalf.

This Privacy Policy discloses our practices with respect to the type of information that we gather, the way we use information internally and our policy regarding sharing information with others. This Privacy Policy also describes how you can manage your personal information and should be read in conjunction with the General Consent Form.
Welcome to Dr. Col (Prof) Pankaj Talwar’s Fertility Clinic. We are dedicated to safeguarding the privacy and confidentiality of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our clinic, use our services, or interact with us online.

Information We Collect:

We may collect the following types of personal information:

  • Contact Information: Such as your name, address, email address, and phone number.
  • Medical Information: Including medical history, treatment records, diagnostic results, and prescriptions.
  • Financial Information: Such as insurance details, billing information, and payment records.
  • Demographic Information: Such as age, gender, and occupation.
  • Other Information: Such as feedback, survey responses, and communication preferences.
  • How We Use Your Information:

    We use the information we collect for the following purposes:

    Providing Healthcare Services: To diagnose, treat, and manage your medical conditions.

    Appointment Scheduling: To schedule appointments, send reminders, and communicate with you regarding your healthcare needs.

    Billing and Administration: To process payments, verify insurance coverage, and manage administrative tasks related to your healthcare services.

    Improving Services: To enhance the quality of our healthcare services, personalize your experience, and analyze trends.

    Legal Compliance: To comply with applicable laws, regulations, and professional standards.

    Communications: To send important updates, newsletters, and promotional offers with your consent.

    Compliance

    To comply with applicable law, standard operating procedures and best practices;

    To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving public health, potential threats to the safety of any person, violations of Our policies, or as otherwise required by law, including to:

    Confirm to legal requirements or comply with legal process;

    Protect our rights or property or our affiliated companies;

    Protect national security;

    Protect the personal safety of other individuals availing the Services or the public; or

    Government agencies, regulators, courts and tribunals pursuant to statutory requirements including those arising from the The Assisted Reproductive Technology (Regulation) Act, 2021, Epidemic Diseases Act, 1897, NMC Regulations, Right to Information Act, 2005 or for any other disclosure required by or under applicable law.

    Information Sharing and Disclosure:

    We may share your information in the following circumstances:

    With Your Consent: When you provide explicit consent for us to share your information for a specific purpose.

    Service Providers: We may engage trusted third-party service providers to assist us in delivering healthcare services, subject to confidentiality agreements.

    Healthcare Providers: We may share your information with other healthcare providers involved in your treatment for continuity of care.

    Legal Obligations: If required by law or in response to a valid legal request, we may disclose your information to regulatory authorities or law enforcement agencies.

    Data Security:

    We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

    Your Rights:

    You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact our Privacy Officer using the information provided below.

    Changes to This Policy:

    We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

    Contact Us:

    If you have any questions, concerns, or complaints regarding our Privacy Policy or data practices, please contact our Privacy Officer at:

    Dr. Col (Prof) Pankaj Talwar,VSM,MD, Phd
    Artech
    I-HOMaa Fertility Clinic
    16, 1st Floor, M2K Corporate Park Tower-A, Block N,
    Mayfield Garden, Sector-51, Gurugram, Haryana-122022

    Contact No. : 098107 90063

    Effective Date:

    This Privacy Policy is effective as of 2020.